Sizing & Fit
Sizing guide
Size Chest Sleeve Back
(CM) width length length
XS 78cm 56cm 62cm
S 84cm 56cm 63cm
M 90cm 56cm 64cm
L 96cm 56cm 65cm
XL 102cm 56cm 66cm
XLL* 108cm 58cm 71cm
Size Chest Sleeve Back
(INCHES) width length length
XS 31" 22" 24.5"
S 33" 22" 25"
M 35.5" 22" 25"
L 38" 22" 25.5"
XL 40" 22" 26"
XLL* 42.5" 23" 28"
UK size equivalent
XS 6-8 UK size
S 8-10 UK size
M 12-14 UK size
L 14-16 UK size
XL 16-18 UK size
XLL* 18+/more than 6ft 2
Unisex: styled to give a slim, shaped fit.
Our base layers are stretchy: Jo (on the website in aqua) is a size 8 and is wearing the S for a looser longer fit, Charlie (on the website in the black) is a size 10 and is wearing the S, Dan (on the website in the blue) is 5ft 10 and is wearing the M for a closer fit, Russ is 5ft 8 with a 42"/43" chest and he wears an XL, which fits him really well (even though the actual chest width of the base layer is 40.1"). *If you are over 6ft 2in tall you may need our XLL size, which is an extra 2inches (5cm) longer at the front and back.
Email us at lisa@noirvelocity.com, if you are uncertain about sizing, and we'll do our best to advise you, based on the sizes our customers, friends and family wear. For men, send us your chest size and we'll compare with what other Noir buyers have bought.
If you are within the M25 we can bring a selection over for you to try, free of charge, to help you get the right fit.
Sizing generally
We get a lot of questions on sizing because our tops are stretchy and worn for a wide range of different activities. Some wear them as a base layer, others layer over a vest or sports top as they warm up or cool down at tennis, yoga or on a run. There’s more who just wear them lounging round the house and so may want an oversize '80s retro feel. Email if you have a sizing question. We'll do all we can to help.
FABRIC & CARE
Please take good care of NOIR clothes to help extend their useful life.
Merino Second Skin fabric
From its moisture-wicking and antibacterial properties to its breathability, softness and sustainable warmth, Merino wool has long been lauded as a wonderful, natural fibre with unparalleled temperature controlling performance. Our Merino wool is spun in an Internationally known and respected mill in Italy. The fibres used in the production of the yarns are traceable, OEKO-TEX®, FSC®, GOTS and GRS certified, and manufactured with low environmental impact. The yarn is then knitted into base layers in the British Isles using innovative 3D ShimaSeiki knitting machines.
We’ve spent a lot of time balancing ratios of Merino to other products. We’ve worked with top athletes and fashion experts alike to get the ultimate hybrid product that performs as well as it looks. We've combined 94% Merino with 6% elastane to produce a garment that is extremely soft but also stretchy and durable enough to tolerate plenty of wear.
Because it doesn’t absorb odour, the need for regular washing is far less than equivalent synthetic materials.
Merino Second Skin care
Merino must be treated with care:
DO either hand or machine wash on a gentle 30C wool cycle with a wool care laundry liquid (we like Woolite, Ecover Wool & Silk and Ecover Delicate Laundry Liquid) and with a spin of no more than 600rpm. We always wash similar colours together and wash inside-out. Reshape the item whilst damp and dry flat or hang to dry. If you want to iron it, iron inside out.
DON'T use fabric softener or conditioner, don’t tumble dry or dry in direct sunlight. Never dry clean or bleach merino and don’t wring your garment out – it stretches the fibres.
Look after your Merino and it will look after you!
SHIPPING
Free local deliveries within the M25
Remember we can deliver for free by bicycle if you are within the M25.
Please specify 'Pick up' at check out and we'll be in contact to arrange delivery at a time that is convenient for you.
Standard UK shipping (Royal Mail):
Standard postage and packaging fee is £5.99.
Items are sent via Royal Mail signed for and will take 2-4 working days to reach you, from placing your order and receipt of payment. You will be notified of all your tracking info so you have access to this.
Please note we want you to be happy with your purchase. You can always order several different sizes and colours at the same postage and packaging cost of £5.99. If you end up keeping one/some but want to return the other sizes/colours email lisa@noirvelocity.com to arrange this and we'll reimburse you for the ones you don't want to keep AND the postage and packaging of £5.99 to return them, once they're back at Noir HQ (in an unworn state and still with their swing tags attached).
International Shipping
Europe: Shipping is £10. All items will take 2-7 working days to reach you. All European orders are sent via DHL express or DPD, and will take 2-6 working days to reach you.
USA & Rest of the World Shipping:
Shipping on all USA and the rest of the world orders is £15.
All US & worldwide orders are sent via DHL express and will take 2-11 working days to reach you. Please note that you may receive your order in multiple consignments.
For International shipping, please note we want you to be happy with your purchase. You can always order several different sizes and colours at the same postage and packaging cost detailed above (depending on whether it is being shipped to Europe or the Rest of the World). If you end up keeping one/some but want to return the other sizes/colours email lisa@noirvelocity.com to arrange this and we'll reimburse you for the ones you don't want to keep AND the postage and packaging of £10 for Europe and £15 for the Rest of the World, to return them, once they're back at Noir HQ (in an unworn state and still with their swing tags attached).
International taxes / duties:
We now ship all international orders delivery duty paid. All prices are therefore shown inclusive of all import duties and taxes, meaning you will not incur any further costs on your order after you checkout.
Please note:
- Should you decide to return your order, the relevant import duties and taxes initially covered by Noir Velocity will not be refunded.
- For any anomalies whereby you are being charged duty, please reach out to us on lisa@noirvelocity.com and we will be more than happy to help.
- Once your order has shipped we are unable to cancel, re-route or expedite your package.
- If delivery is refused for any reason, the customer is responsible for the contents of the order. Once the goods arrive back, the customer will be refunded minus any costs incurred.
RETURNS, EXCHANGES & REFUNDS
To return your goods please follow these instructions:
1. Ensure you return your item(s) within 14 days of receipt in all the original packaging including its swing ticket, unworn and unwashed emailing us first on lisa@noirvelocity.com with the reason for the return. For an exchange, please email us at lisa@noirvelocity.com so we can arrange this.
2. Post back to: NOIR velocity, 3 Ulva Road, London SW15 6AP, UK.
3. It is your responsibility to ensure that the parcel reaches us so you may wish to use a tracked service. Keep any postage tracking information.
4. You will receive your refund credit/exchange within 14 days of receipt of the item(s). An email confirming dispatch will be sent. Please note only the cost of the original postage, and not the cost to return, will be refunded.
5. If you have any questions about returning an item please contact us at lisa@noirvelocity.com
6. Gift Cards are non refundable or exchangeable - they can only be used to purchase goods.
Where you have received a faulty product
We are dedicated to creating technical products that last. If your product is damaged due to a material or manufacturing error, we’ll replace it free of charge or work with you on another solution. Please do not use any faulty items after finding the fault, or we may not be able to provide a refund.
Refunds are only applicable to the cost of product and the postage up to the value Noir Velocity paid to post it to you (so £5.99 for the UK, £10 for Europe and £15 for the Rest of the World). Customs duties and sales taxes for orders outside the UK are non-refundable through Noir.
Refund requests on purchases made via third-party affiliates must be directed to the appropriate retailer.
Exchanges must be for the same item in a different size/colour depending on availability. It is your responsibility to return the item/s in an unworn state with swing tags still attached. You will need to pay to return it to us, email us explaining what you are doing and why and once we receive it back and have checked it, we will send out the different item in a different size/colour for free. Once an order has been exchanged there can be no further exchanges on that order.
RETURNS & REFUNDS
You have up to 14 days to return your item(s) from the day you receive your order.
All item(s) must come back in original and unused condition, i.e. not be worn, altered or washed, with no stains, markings, pulls or snags.
Item(s) must have all original NOIR tags attached. If not, NOIR reserves the right to deny the refund or exchange.
If you find the product is faulty, you may also have a right to return these. Please do not use any faulty items after finding the fault, or we may not be able to provide a refund.
We are dedicated to creating technical products that last. If your product fails to perform or is damaged due to a material or manufacturing error, we’ll replace it or work with you on another solution.
Exchanges only apply for full-priced items and must be for the same item in a different size/colour depending on availability. On sale items, if you would like to size up, down or a different colour on sale items, we recommend placing another order and returning your original purchase.
Refunds are only applicable to the cost of product and original shipping fees where the whole order has been returned. Customs duties and sales taxes are non-refundable through NOIR.
Following an inspection, please allow up to 7 business days for us to process your exchange or refund. Please keep in mind, it can take up to 10 business days for the funds to appear back to your original payment method or bank account. You will receive an email confirmation once actioned.
Refund requests on purchases made via third-party affiliates must be directed to the appropriate retailer.